The problems are severe enough that it’s affecting the buying experience for consumers, driving customers to opt for other devices, and forced me personally to stop recommending the machine.
The display was eventually replaced with a Samsung but continues to experience other display related problems.įinally, after 4 LG screened rMBPs I give up! Unfortunately, models with Samsung displays aren’t totally free from a myriad of other significant issues.Īpple described the image-retention problems on this user’s display as normal after two visits. Users experiencing the problem eventually realized the source of the issue was with LG, one of Apple’s display suppliers for the new Retina MacBooks.
The result is a support thread with over 364,769 views and, most recently, a class-action lawsuit in California that alleged Apple is failing to inform consumers of the issue. Leading the reports of problems is one that causes burn-in or ghosting on the device’s display. These widespread issues have received limited coverage in the press and many consumers claim Apple is failing to sufficiently address the problems by not informing consumers and employees. What many consumers don’t know is that buying a new Retina MacBook means taking your chances with possibly receiving a unit that is subject to display defects, battery, graphics, and fan-related issues among other major stability problems.
Apple has built its reputation on quality, craftsmanship, and customer/user experience, but that hasn’t been the case with its latest lineup of MacBooks. When Apple unveiled its first Retina MacBook Pro with the 15.4-inch model in June, it came with an all-new, slimmed down design, all-flash architecture, and its flagship Retina display with over 5 million pixels.
0 kommentar(er)
